The National Recreation and Parks Association

Event Registration - 2021 Revenue Development & Management Workshop - Trends

Date:

Wednesday, April 14, 2021

[add to calendar]

Description:

Before the Door - Much of our focus on providing services centers around the experience customers receive once they're at our programs and facilities. But what happens before those services begin has a big impact on their likeness to purchase and experience as well. Touching on important topics like pricing, marketing, and current consumer trends, we'll examine the customer journey that takes place before your customers walk through your doors.